2021
Sushi Izu
Website · Australia
E-commerce & Mobile · CASE STUDY
Sushi Izu
A connected ordering experience across web and mobile.
Australia · 2020 / 2021
BUSINESS CONTEXT
One retail experience across two digital channels.
For Sushi Izu’s Australian customers, online ordering needed to work through both a website and a mobile app. The delivery connected the customer-facing website with the mobile experience.
DELIVERY FOCUS
Sushi Izu’s digital ordering experience connected a website with a mobile application. Customers could pre-order and pay online, with mobile features for loyalty points, vouchers and customised platters.
- Client
- Sushi Izu
- Market
- Australia
- Project year(s)
- 2020 / 2021
- Scope
- E-commerce & Mobile
THE DELIVERED SOLUTION
Ordering that connects web and mobile.
The website provided a web ordering channel, while the mobile application supported pre-ordering and online payment. The app also included loyalty points, discount vouchers and customised sushi-platter ordering, connecting the purchase journey with reasons for customers to return.
Delivered capabilities
- Website connected with the mobile application
- Online pre-ordering and payment
- Mobile loyalty points and vouchers
- Customised platter ordering
THE EXPERIENCE, CONNECTED
How the journey comes together.
- 01
Choose an order
Explore the offering through the website or mobile app.
- 02
Pre-order and pay
Place an order through the digital purchase journey.
- 03
Use app benefits
Access mobile loyalty points, vouchers and platter customisation.
The customer ordering journey across the connected website and mobile experience.
PROJECT GALLERY
The solution in view.
Explore original website and application visuals from the project.
DELIVERY RECORDS
Distinct scopes. A connected story.
2020
Sushi Izu
Android, iOS · Australia
Historical delivery · 2020 / 2021. Images document the original project; features and availability may have changed.
EXPLORE THE BUSINESS REQUIREMENT
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YOUR NEXT PROJECT
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