PROJECT ARCHIVE · Tutorial Video
HSBC Malaysia
Malaysia · 2021
PROJECT OVERVIEW
Clear guidance for a banking support task.
This HSBC Malaysia tutorial video explained how customers could reset an online and mobile banking password.
The project used a short, step-by-step communication format for a specific customer support journey.
Project highlights
- Tutorial video
- Password-reset guidance
- Customer education
- Client / project
- HSBC Malaysia
- Market
- Malaysia
- Project year
- 2021
- Scope
- Tutorial Video
Historical project, 2021. Visuals show the original delivery; features and availability may have changed.
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